Terms of use

Last updated: 11 November 2026

About these terms

Data Shepherd is a data quality monitoring and alerting app for Snowflake, provided by Data Shepherd Limited, a company registered in New Zealand ("we", "us", "our"). These terms apply to your use of our marketing website at this domain. Data Shepherd itself is a Snowflake Native App that you install from the Snowflake Marketplace into your own Snowflake account. Your use of the app is governed by the terms that accompany its Marketplace listing, which you accept when you install it, and not by these website terms. If anything in those listing terms conflicts with these website terms, the listing terms apply to the app.

Accepting these terms

By accessing or using this website, you agree to these terms. If you do not agree with them, please do not use the site. If you use the site on behalf of an organisation, you confirm you are authorised to accept these terms for that organisation.

Acceptable use of the site

You agree to use this website lawfully and not to:

• use the site in a way that breaches any applicable law or regulation, or infringes the rights of anyone else;
• attempt to gain unauthorised access to the site, the server it runs on, or any connected system or network;
• probe, scan, or test the vulnerability of the site, or interfere with its normal operation, except through our responsible-disclosure process described on our security page;
• introduce malware, or use any automated means to place an unreasonable load on the site; or
• copy, scrape, republish, or commercially exploit the content of the site beyond normal browsing, without our written permission.

Intellectual property

The content on this website - including text, layout, design, logos, the Data Shepherd name and brand, graphics, and code - is owned by us or our licensors and is protected by intellectual property laws. You may view and print pages for your own information and to evaluate our product. All other rights are reserved, and nothing on the site transfers any ownership or licence to you except the limited right to browse it. The Snowflake name and any third-party marks belong to their respective owners and are used for identification only.

The website is for information

This website describes our product and company. The information on it is provided in good faith and for general information. It is not an offer, a contract, or professional advice, and it may change without notice. Pricing, features, and availability shown here are indicative. The price and terms that apply are those shown on the Snowflake Marketplace listing when you install the app, and payment is made to Snowflake through the Marketplace.

Third-party links

The site may link to websites we do not control - for example the Snowflake Marketplace or external resources. We provide those links for convenience and are not responsible for the content, accuracy, or practices of those sites. Following an external link is at your own risk.

Disclaimers

We take care to keep this website accurate and available, but we provide it "as is" and "as available". To the extent the law allows, we make no warranties of any kind about the site - including that it will be uninterrupted, error-free, secure, or that any information on it is complete or current. This clause does not affect any rights you have under the Consumer Guarantees Act 1993 or other law that cannot be excluded; where you deal with us as a business, you agree those consumer guarantees do not apply to the extent the law permits.

Limitation of liability

To the extent the law allows, we are not liable for any indirect or consequential loss, or for any loss of profit, revenue, data, or goodwill, arising from your use of - or inability to use - this website. Nothing in these terms limits liability that cannot be limited by law. Your use of the Data Shepherd app, and our liability for it, are governed by the terms that accompany its Snowflake Marketplace listing rather than these website terms.

Governing law

These terms are governed by the laws of New Zealand, and you submit to the non-exclusive jurisdiction of the New Zealand courts for any dispute relating to the website or these terms.

Changes to these terms

We may update these terms from time to time. When we do, we will change the "last updated" date at the top of this page, and the current version is the one published here. Please check this page from time to time, as your continued use of the site means you accept the terms in force at that time.

Contact us

If you have a question about these terms, please get in touch through our contact page. For privacy questions, see our privacy policy.