Contact

Get in touch

Whether you are weighing up Data Shepherd for your Snowflake account, reporting a security issue or making a privacy request, there is a real person at the other end. Email the address that fits and we will come back to you.

How to reach us

Pick the inbox that fits.

We keep separate addresses so security reports and privacy requests reach the right people quickly. Each link opens your email client - we do not run a contact form, so nothing is quietly dropped.

Sales and general enquiries

Questions about the product, pricing or running a trial in your own Snowflake account. Tell us a little about your setup and what you want to monitor, and we will point you in the right direction.

Email hello@datashepherd.app

Security issues

Found a vulnerability? Email us with enough detail to reproduce it. Please give us reasonable time to investigate before disclosing publicly, and do not include real customer data in your report. More on our approach is on the security page.

Email security@datashepherd.app

Privacy requests

To access, correct or delete personal information, or to ask how we handle it under the New Zealand Privacy Act 2020, contact our privacy inbox. See the privacy policy for the detail.

Email privacy@datashepherd.app
Who you are dealing with

A New Zealand company.

Data Shepherd Limited

Data Shepherd is built and supported by Data Shepherd Limited, a company registered in New Zealand. We are based in Aotearoa New Zealand and work with teams who need to keep their Snowflake data trustworthy without moving it out of their account.

For the legal detail, see our terms of use and privacy policy.